Slightly overdue, but very well deserved 5 star review! As a little background, I met Kathy through my mom who participates in the same sorority alumni group. I’m a young female and was looking to buy my first piece of property. Short version Kathy and Robin are amazing! Their communication, knowledge, and passion to help is second to none Long version I started working with them on Thanksgiving 2017. I had sent Kathy an email about a condo I had an offer in on, but my realtor at the time wasn’t meeting my needs with regards to follow up, pricing strategy, attention to detail, etc. Without hesitation, she offered to hop on the phone with me while she cooked a large family meal to discuss what my options were and how she would love to represent me moving forward. She was very informative about how I would need to be released from my current realtor for that transaction, or she and Robin would be open to working with me on my house hunt if that fell through. Without even representing me at the time, she immediately hopped on the call to the listing agent and got the skinny on where they were with offers. I really appreciated her willingness to go out of her way on a holiday to help guide me. I didn’t end up getting the original condo, so the next week I met up with them to meet Robin. My gut reaction was they were both exactly who I wanted to work with as they seemed to be on the same page with me about communication and my desire for guidance. As a first time home buyer, I wanted someone with experience to tell me what was reasonable and what to expect throughout the home buying process. They came prepared to the meeting with a folder consisting of a questionnaire about the type of property I was interested in, a list of referrals for loan officers, home buying checklist, etc. These little details told me it wasn’t their first rodeo and I could expect to be led by people with experience. Almost immediately after this meeting, they started to send me lists of open houses and had alerts setup for properties that met my criteria. They sent me info and always asked for my feedback as we tailored everything down. On multiple occasions, I was able to meet with either one or both of them to tour properties. If I showed interest in a place, they were more than willing to reach out to the listing agent and get me any details I wanted. As I narrowed down my search, they were more than willing to take me back to the properties I was most interested in and do extra showings. Once I decided on a property to put an offer in, they were very good about making sure my offer was something I was comfortable with. At no point did they try and pressure me to do anything I wasn’t 100% onboard with. While I was in escrow, they were fully committed to making sure I understood the steps and timing to move through the process. I’m the type of person that asks a lot of questions and they were never annoyed or frustrated. They recommended a list of various types of inspections and were able to help book inspections. My inspection period over Christmas/New Year’s, so it was difficult to get timely appointments, but they were committed to helping me keep to my closing schedule. When it was discovered there a few things I wanted to have experts examine and repair estimates written up, they were able to reach out to people in their network to help facilitate this. As I got closer to my closing, they were in good communication with my lender about any details needed to fund my loan. Unfortunately, my lender had a disclosure automatically triggered that subsequently pushed my close a few days. They immediately communicated with the seller’s agent the situation, so they were aware on the same page. On my closing day, they met me at my new house 😊 and had a wonder gift basket and balloons to celebrate. They made my biggest life purchase extremely special and a moment to remember. Since moving in, they’ve continued to be amazing! They’ve checked into make sure the house was going smoothly. When I let them know I was interested in adding a security system, they immediately had a few recommendations. Both Kathy & Robin focus on the little touches (hand written notes, follow up calls, closing day gift, etc.) to make a stressful experience positive. I can’t wait to work with Kathy & Robin on my next purchase and I’d highly recommend working with them if you want a team that is dedicated to finding the perfect property with the guidance of seasoned experts.